This Privacy Policy tells you about the online collection and use of data (including sensitive personal data or information) by Medisha ("we" "our" or "us") on www.medisha.com. By using this site, you understand and agree to the terms of this policy. For data protection purposes, we are the controller and, unless otherwise noted, are also the processors of the data (including sensitive personal data or information) collected.
Given the nature of internet, this site may be accessed in India as well as all over the world. You can browse through our website content without providing any information, however all information collected may be retained and may be stored, processed, accessed and used in the jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction.
This Privacy Policy is designed to assist you in understanding how we collect, use and safeguard the data (including sensitive personal data or information) you provide to us and to assist you in making informed decisions when using our site and our services. This statement will be continuously assessed against new technologies, business practices and our customers' needs.
The information you share or we collect on www.medisha.com falls into the following categories:
When you visit this site, our online Registration Form will request your data (e.g., your name, your email address, brief medical history and password) when you register. Additional data (e.g., your credit card number and billing address) may be requested to process transactions or to provide you with services through secure gateways. In addition to completing the Registration Form, we may also require additional verification or information during registration and for account management.
www.medisha.com allows you to submit personal medical and health information for online storage and authorized sharing with registered users. This information may consist of documents, images, reports, notes, comments, files, and other assorted information that you may choose to store online. All information submitted by you is for your own convenience and is voluntary. www.medisha.com will only share this information with others with your authorization or as required by law.
We also may collect navigational information, including information about the pages you view, the links you click, and other actions taken in connection with the site. We may combine your visit and navigational information with personal information that you provide. Your contact information may be used to contact you when necessary.
With our intentions to secure any data (including sensitive personal data or information) that you submit to us, we will take appropriate steps to maintain the security of this site and use SSL technology for transport. However, the open nature of the Internet is such that data (including sensitive personal data or information) may flow over networks without security measures and may be accessed and used by people other than those for whom the data (including sensitive personal data or information) is intended. Therefore, in submitting data (including sensitive personal data or information) to the site, you assume the risk of a third party obtaining that information.
We do not divulge the data (including sensitive personal data or information) we collect to any third party except as set out in this Privacy Policy.
We enable you to store and share (with other users who you elect to choose) data (including sensitive personal data or information) on the cloud. By sharing such information through us with another user, you explicitly agree that she or he can access the data (including sensitive personal data or information) made available by you. All updates to the data (including sensitive personal data or information) will also be visible to such person authorized by you but such person will not be able to edit your records.
Once data (including sensitive personal data or information) has been shared by you with another user, we are no longer responsible nor can be held liable for the manner in which the data (including sensitive personal data or information) is used by the person authorized and disclaim all liability.
We may analyse the data (including sensitive personal data or information) provided by you in order to inform you about the availability of products and services that may be relevant to you. This may include without limitation advertisements, notifications, newsletters and emails that are personalized to your interests.
In addition to the above, we collect and use your data (including sensitive personal data or information) to operate and improve our site, to process your transactions, to provide customer service, to perform research and analysis aimed at improving our services and technologies, and to display content that is customized to your interests and preferences.
We also use your personal information to communicate with you. We may send transaction related communications such as welcome letters, billing reminders and purchase confirmations. We may also send you surveys or marketing communications to inform you of new services or other information that we think may be of interest to you. While we will try to keep these relevant to your interests, if you do not wish to receive marketing communication follow the "unsubscribe" instructions included within each email communication. Please keep in mind that, even if you choose not to receive marketing communication, you will continue to receive transactional or account communication (such as confirmation emails and account statements). You may opt-out of receiving future mailers.
Data (including sensitive personal data or information) collected by us may be stored and processed in any country in which our affiliates, subsidiaries, contractors or agents are located who maintain our website's facilities, and by using our site or services, you consent to any such transfer of information outside of your country. We abide by the "safe harbor" provisions laid down in the Indian Information Technology Act, 2000 ("IT Act") regarding the collection, use, and retention of data. You therefore agree that any dispute alleging intermediary liability on our part will be subject to exclusive jurisdiction of Courts in Haryana and decided on the basis of provisions of the IT Act. A copy of the IT Act, along with related amendments is available at the following website: http://www.dot.gov.in/act-rules/information-technology-act-2000 (please bear in mind that we cannot be held responsible for any errors or omissions on this link).
At Medisha, we are committed to protect all the data (including sensitive personal data or information) you share with us. We follow stringent procedures to help protect the confidentiality, security, and integrity of data (including sensitive personal data or information) stored on our systems. www.medisha.com encrypts your credit card number and other personal information using Secure Socket Layer (SSL) technology to provide for the secure transmission of all data (including sensitive personal data or information). Only those employees who need access to your information in order to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution, as it's our top most priority to protect your confidential information and privacy.
We use reasonable and appropriate techniques and processes to protect the data (including sensitive personal data or information) collected. We are committed to implement physical, electronic, and procedural safeguards to protect customer data (including sensitive personal data or information) against loss, misuse, damage and unauthorized access, modification or disclosure. We continuously review and enhance our security policies and security measures to consistently maintain a high level of security. We maintain information pertaining to you in our business records as per current regulatory requirements.
Except as disclosed in this Privacy Policy, we do not share your data (including sensitive personal data or information) with any outside parties.
We may share your data (including sensitive personal data or information) with contractors or agents who maintain facilities and service providers who perform services on our behalf. For example, we may hire other companies to handle the processing of payments, to provide data storage, to host websites, etc. All such entities will be permitted to obtain only the personal information they need to provide their respective service. They are required under contract to maintain the confidentiality of the information they receive from us and are prohibited from using it for any other purpose. Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, or sale of www.medisha.com and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which data (including sensitive personal data or information) may be transferred as one of the business assets. We will notify you of such an occurrence as described in the "Changes to This Privacy Policy" section below. We reserve the right to disclose your personal information if required to do so by law, or in the good-faith belief that such action is reasonably necessary to comply with legal process, cooperate with the investigations of purported unlawful activities, conform to the edicts of the law or comply with legal process served on us, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public.
Information relating to your e-mail address or mailing address may be used for the purposes of conducting a survey or to provide additional services (for example, subscriptions to e-mail newsletters, announcement lists or information about sales and trade shows). Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested. We maintain a strict "No-Spam" policy that means that we do not sell, rent, or otherwise give your e-mail address to a third-party, without your consent or as permitted by this Privacy Policy.
If you would like to revise or review data (including Sensitive Personal Data or Information) that you previously provided to us, you may access your information in the "Account" section of the site. We can also assist you in making any changes, as well as in exercising your right to have your data (including Sensitive Personal Data or Information) amended.
Deletion of your data can be accomplished with termination of your account. You may terminate the use of your account by following the deletion procedure provided at www.medisha.com/Account/Delete after you log in to your account. All information for your account on www.medisha.com will be immediately and automatically deleted and neither you nor anyone else will have further access to this information.
For greater control over your personal information each page of record, image or document you upload to Medisha.com can be deleted by tapping or clicking on the delete icon accompanying the image. For deletion of entire folders you may tap or click on the delete icon at the top of the entire folder. Please note that once deleted, there is no way to recover the deleted information.
You can expect a response from us in a time bound manner in accordance with applicable laws. Please be advised that you cannot change your username without re-registering.
We use "cookies" (a small text file that is placed on your hard drive) to enable you to sign in to our services and to help personalize your online experience. Cookies contain personal information that can later be read by a web server in the domain that issued the cookie to you. The information that cookies collect includes the date and time of your visit, your registration information, and your navigational and purchase history.
Cookies offer you many conveniences. They allow us to identify registered users when they return to the site so that they can retrieve previous search results, access and view their previous invoices. Cookies also save you time by eliminating the need to repeatedly enter the same information.
In line with global privacy standards and to protect your privacy we do not use any third party cookies.
In addition to cookies, we may use other technologies, including single-pixel gifs (known as "web beacons") on our site and in e-mail messages or newsletters. These tiny electronic images assist us in determining how many users have visited certain pages or opened messages or newsletters. We do not use these to collect personal information.
If you choose to use our email referral services to tell a potential user about our services, we will ask you for this person's name and email address. We will use that information to send this person a one-time email inviting her or him to visit the site and review the service you have suggested. We may use a third-party provider to administer this function, but any such third party provider may only use the information submitted to facilitate this one-time email.
We do not intend to conduct any business with, solicit or collect data (including sensitive personal data or information) from anyone under the age of 18. If you are under 18, you should not use or enter any data (including sensitive personal data or information) on this site, including without limitation, any interactive section of the site.
If a parent or guardian wishes to manage the records of their ward on Medisha.com, they may create an distinct folders within their account to manage these records. Given the personal nature of these, please transfer these to your children once they attain the age of legal majority.
We may link you to websites, including those of our third-party content providers, which have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of such linked sites, and encourage you to become acquainted with them prior to use.
We reserve the right to change the terms of this Privacy Policy at any time. When we make changes, we will revise the "last updated" date at the top of the policy. If there are material changes to this Privacy Policy or in how we will use your data (including sensitive personal data or information), we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an email. We encourage you to review this Policy whenever you visit our website.
All disputes arising out of this Privacy Policy will be governed by the laws in force from time to time in India, without regard to conflict of law principles, and the Courts at Haryana, India will have exclusive jurisdiction.
Grievance Redressal Officer
If you wish for us to address any discrepancies and grievances in relation to the services offered on this site, you may write to our Grievance Redressal Officer and we will respond on the request in a time bound manner in accordance with applicable laws.
The contact details of our Grievance Redressal Officer are as under:
Name : Dr Rishabh Bhandari
Email : grievance@medisha.com
For further information on terms governing use of this site, see Terms.
This electronic record is generated by a computer system and does not require any physical or digital signatures.